Giraffe Language

Giraffe Language

Giraffes barely make noise (or so my son told me after zoo day at school) so when I first read about “giraffe language,” I was intrigued. Coined by Marshall Rosenberg, a conflict resolution expert, giraffe language is named for the mammal with the biggest heart,...
Email Overload

Email Overload

There was a time not so long ago when having an empty email inbox seemed do-able. Even if I never actually got around to doing it. Not any more. Just sifting through my inbox would take all day. Everything is communicated by email – I’d venture to guess that only half...